Reimbursement for Medicines

There may be times when you pay out of pocket for your medicine. First Choice Next may reimburse you.

Generally, reimbursement is NOT made for medicines that:

  • Were not prior authorized when required.
  • Are not covered by First Choice Next.
  • Are not medically necessary
  • Go over certain dose and supply limits set by the Food and Drug Administration (FDA)
  • Are refilled too soon

You cannot be reimbursed if:

  • You were not eligible for pharmacy benefits when you paid for the medicine.
  • You were not an First Choice Next member when you got the medicine filled.
  • The prescription(s) you were seeking reimbursement for was/were purchased from an out-of-network pharmacy for a non-emergency event. If an out-of-network pharmacy was used due to an emergency event, please provide explanation and/or documentation of the nature of the emergency. Please mail to:


    PerformRx/First Choice Next
    P.O. Box 516 
    Essington, PA 19029 

How to get reimbursed

You must ask for reimbursement in writing.* You must send a detailed receipt from the pharmacy that includes:

  • Member’s name
  • Date you bought the medicine
  • Drug store name, address (city, state, and zip code), and phone number
  • Name, strength, and amount of medicine
  • National Drug Code (NDC) number of medicine. (If you are not sure about this information, ask the pharmacist to help you.)
  • Total amount you paid for each medicine

Write your name, address, phone number, and First Choice Next ID number on your receipt or another piece of paper. Send all of this information to:

Pharmacy Reimbursement Department 
First Choice Next
P.O. Box 516
Essington, PA 19029

It may take 6 – 8 weeks before you get your payment.

NOTE: A receipt that does not have all of the above information will NOT be reimbursed and will be returned to you. Receipts should be sent to First Choice Next as soon as possible. Receipts older than 365 days will not be accepted. Please remember to keep a copy of the receipt for your records.

*If you need help writing your reimbursement require, call Pharmacy Member Services at 1-833-779-7229 (TTY 711), Monday through Friday, 8 a.m. to 6 p.m.

Members